This FAQ answers the most common questions users have about learning in MyACI.
1. How do I log in to MyACI?
You’ll receive a welcome email with login instructions. Use the details provided to access the platform at https://skills.myaci.acilearning.com/.
2. Where do I find my assigned courses?
Your Dashboard is the home for all assigned courses and pathways. Due dates, progress, and completion status are listed there.
3. How do I know if I have a deadline?
Assigned courses and pathways will display due dates on your dashboard. You’ll also receive email or in-app reminders from Admins or Teams Managers if enabled.
4. Can I take courses that aren’t assigned to me?
Yes. Depending on your organization’s setup, you may be able to browse additional courses in Discover. These can help you build skills beyond your required training.
5. How do I track my progress?
Go to your Profile to see your completed courses, certificates, and progress on assigned pathways.
6. Who do I contact if I’m having trouble with a course?
If the course isn’t opening or showing correctly, first try refreshing your browser or clearing your cache.
If the issue continues, reach out to your Teams Manager or Admin for support.
7. How will I know when I’ve completed a course or pathway?
Once you finish, you’ll see a Completed status on your dashboard. Some courses may also generate a certificate you can download.
8. What are pathways?
Pathways are collections of related courses grouped in a sequence. They’re designed to help you learn step by step toward a specific skill or goal.
9. How can I get the most out of MyACI?
Log in regularly to stay on top of assignments.
Explore optional learning opportunities if available.
Ask your Teams Manager for recommendations on courses that support your career growth.
✅ Still have questions? Contact your Teams Manager or Admin for help.